Our Safety Procedures and Protocols

Updated October 19, 2022

To Port Tobacco Players, the health and safety of our members and patrons are of top priority. With our theater being open after our extended hiatus, these are the steps we are taking with safety and well-being top of mind. We will continue to monitor state, local, and CDC guidelines to inform our operations and adjust procedures so that safety remains the number one priority.

As of, October 19, 2022, Port Tobacco Players will no longer require proof of vaccination from patrons for entry to performances. For all performances, masks are suggested but not required for audience members and Front of House volunteers/staff.

Audience Safety FAQs

What are your current safety procedures?

• All theater spaces (lobby, audience seating, green room, backstage, rehearsal hall, and bathrooms) will be cleaned before every event, including:
  • General Reopening
  • Performances
  • Rehearsals
  • Auditions
  • Camp Mockabee (daily for middle and high school camps, and before as well as between AM and PM sessions for elementary school camps).
• MERV 13 HEPA filters will be installed and changed on a regular schedule.

What are your Safety Protocols for audience members?

• We are currently at 100% audience capacity.
• To ensure the safety of all patrons, face masks that securely cover the nose, mouth, and chin are suggested within the theater.
• Patrons will be asked to maintain social distance from other patrons outside their group in the lobby and seating area.
• To avoid congregating in the lobby, patrons are asked to proceed directly to their assigned seats upon arrival.
• Patrons are encouraged to utilize hand-sanitizing stations provided throughout the theater.
• Weather permitting, outdoor intermissions will be encouraged.
• If necessary, intermissions will be extended to maintain social distancing for restroom use.
• If feeling sick, patrons are asked to stay home and contact the box office regarding ticket exchange and refunds.

I CAN NO LONGER ATTEND. WHAT IS YOUR TICKET REFUND OR EXCHANGE POLICY?

Tickets can be exchanged for future PTP performances. Ticket refunds are available by request for those who cannot attend due to the vaccination requirement. In addition, tickets can be donated back to the theater for a tax-deductible contribution. To request a ticket change or refund, please contact boxoffice@ptplayers.com or 301.932.6819.

I HAVE QUESTIONS. WHO CAN I TALK TO?

Please contact boxoffice@ptplayers.com or 301.932.6819.

WHAT ARE YOUR REQUIREMENTS FOR PERFORMERS AND CREW?

• All performers and crew 5 years of age and older must be vaccinated.
• All performers and crew are required to use sanitizing wipes placed in bathrooms for cleaning shared surfaces after each use.

WHAT ARE YOUR REQUIREMENTS FOR camp attendees AND Camp counselors?

• All camp attendees and camp counselors 5 years of age and older must be vaccinated.
• All camp counselors are required to use sanitizing wipes placed in bathrooms for cleaning shared surfaces after each use.

While PTP is following recommended practices, these protocols do not offer absolute protection against contracting COVID-19. Those purchasing or attending PTP events voluntarily assume all risks related to exposure to COVID-19. In accordance with PTP’s Code of Conduct, PTP reserves the right to require attendees who do not follow our guidelines, or who are disrespectful to staff, artists, volunteers, or other patrons, to leave an event immediately without a refund.

​For the protection of audience members, volunteers, and the actors, if you feel sick, please stay home.